Our Process

How Your Project Works

Every project moves through five clearly defined phases, tracked in real time so you always know where things stand. All work follows the International Residential Code and applicable local codes.

⚑ Action Required indicates a step where your participation or decision is needed to keep the project moving.

01

Phase 01Pre-Construction

02

Phase 02Scheduling & Procurement

03

Phase 03Construction

04

Phase 04Substantial Completion

05

Phase 05Final Completion

Phase 01

Pre-Construction: Getting Your Project Set Up for Success

•Finalize scope of work & material selections
•Clarify allowances and review contract
•Execute construction agreement & collect deposit⚑ Action Required
•Order long-lead materials to prevent delays
•Kickoff Meeting: formal introduction to your project team, timeline, and communication process⚑ Action Required

Phase 02

Scheduling & Procurement: Lining Everything Up Before We Break Ground

•Order materials & coordinate delivery timelines
•Schedule subcontractors
•Obtain required permits
•Confirm project start date with client⚑ Action Required

Phase 03

Construction: The Work is Underway

•On-site work begins
•Active trade coordination & required inspections
•Real-time updates via project management software
•Ongoing communication with client throughout
•Mid-Construction Progress Walk: scheduled on-site walkthrough to review work in progress and address any questions⚑ Action Required

Phase 04

Substantial Completion: Wrapping Up the Primary Scope

•Primary scope of work completed
•Homeowner Orientation: guided walkthrough of all completed systems, finishes, fixtures, and features⚑ Action Required
•Final review and walk-through conducted⚑ Action Required
•Punch list items identified and addressed promptly

Phase 05

Final Completion: Handing Over a Finished Project

•All punch list items completed
•Final walkthrough with client: confirm all items are complete to your satisfaction⚑ Action Required
•Final 10% payment collected & project officially closed out⚑ Action Required

Timeline Expectations

We plan carefully and build in room for the few things no contractor fully controls:

Weather or seasonal delays
Material backorders or supplier lead times
Inspection scheduling by local authorities
Unforeseen site conditions
Client-requested scope or selection changes

If any of these hit your schedule, you'll hear from us right away, not after the fact.

Change Orders & Allowances

Any change to scope becomes a written Change Order you approve first, so you're never charged for work you didn't agree to. Allowances are placeholder budgets for items you haven't finalized, like fixtures or finishes, we true them up once you decide, no surprises at the final invoice.

Why Timely Decisions Matter

Delays in approvals or selections are the biggest cause of schedule slippage. The quicker you decide, the quicker your tradespeople stay on schedule.

Billing & Payment Structure

No surprise invoices. Your payment schedule is agreed on before construction ever starts:

See your actual numbers: estimated project budget

$

12%

78%

10%

12% Deposit Due at contract signing

78% Progress Payments Invoiced at two-week intervals based on completed work and upcoming scheduled phases

10% Final Payment Due upon substantial completion, prior to project close out

A Note on Timely Payment

Progress payments cover completed work plus materials scheduled next. Staying current keeps your tradespeople and materials on schedule.

What to Expect On-Site

A little preparation on both sides keeps things running smoothly and safely:

Reasonable jobsite access during normal working hours
Electricity and water available on-site (unless otherwise agreed)
Construction areas kept clear of non-essential traffic

We keep the site as clean as we'd keep our own home. Expect some noise, dust, and material staging along the way, usually during standard business hours.

If We Find Something Unexpected

Hidden structural, electrical, or plumbing issues can't always be seen until the work is opened up. If we find something, we stop, walk you through your options, and document any change before moving forward, so you're informed before we act, never after.

Communication & Real-Time Transparency

You'll never wonder what's happening. Our platform gives you direct, real-time access to:

Live schedule & milestone tracking
Budget and expense summaries
Material selections & approval requests
Change order reviews and approvals
Photos, updates, and field notes

"The communication throughout the project was excellent. Anytime we called, they answered, and if they were unavailable, they would text right back. We always felt like we knew what was going on."

Pat & Ronda Moore, Kitchen Renovation

Workmanship Warranty

1-Year Workmanship Warranty

Scott Chaney Construction stands behind every project we complete: a full year of workmanship coverage from the day we finish, no fine print scavenger hunt required.

Note: This covers workmanship. It doesn't cover normal wear and tear, manufacturer defects, or damage from misuse or lack of maintenance, and we'll always be upfront about what's covered and what isn't.